What CBTT E-Money Authorization Means for Your Money
Understanding what it means that Wam is authorized by the Central Bank of Trinidad and Tobago as an E-Money Issuer and Payment Service Provider.
Mark Pereira
CEO & Founder
Key Takeaway
Wam is one of the first companies authorized by the Central Bank of Trinidad and Tobago (CBTT) to issue electronic money. This means your funds are held to the same regulatory standards as traditional financial institutions.
What Is E-Money Authorization?
E-Money authorization is a license granted by the Central Bank of Trinidad and Tobago under the Electronic Money (E-Money) Order. It allows companies to:
Not every app that handles money has this license. Wam earned it by meeting strict requirements for capital reserves, security infrastructure, anti-money laundering (AML) compliance, and customer protection.
What This Means for You
1. Your Money Is Protected
Licensed e-money issuers must hold customer funds in segregated accounts — meaning your balance is kept separate from the company's operating funds. If anything happens to the business, your money is ring-fenced and protected.
2. Regulatory Oversight
The CBTT actively monitors authorized companies. Wam undergoes regular reporting, audits, and compliance reviews. This is the same level of oversight applied to banks and credit unions.
3. Anti-Money Laundering Compliance
As a licensed provider, Wam implements KYC (Know Your Customer) verification, transaction monitoring, and suspicious activity reporting. This protects you and the wider financial system.
4. Dispute Resolution
Authorized providers must maintain clear processes for handling complaints and disputes. If something goes wrong, there are established channels to resolve it — including escalation to the CBTT itself.
How Wam Compares
| Feature | Wam (Licensed) | Unlicensed Apps |
| ------------------ | ----------------- | --------------- |
| CBTT Oversight | Yes | No |
| Segregated Funds | Yes | Not guaranteed |
| KYC/AML Compliance | Mandatory | Variable |
| Dispute Resolution | Regulated process | No guarantee |
| Regular Audits | Required | Voluntary |
Why It Matters for the Caribbean
Financial inclusion is a major challenge across the Caribbean. The CBTT's e-money framework encourages innovation while maintaining safety standards. Wam's authorization means we can serve unbanked and underbanked populations with a product that meets international regulatory standards.
The Bottom Line
When you use Wam, you're not just using a payment app — you're using a regulated financial service. Your money is protected by the same framework that oversees banks in Trinidad and Tobago.
Have questions about how Wam keeps your money safe? [Visit our FAQ](/faq) or [contact our support team](/contact).
About the Author
Mark Pereira
CEO & Founder
Mark Pereira is the CEO and Founder of Wam, a pioneering fintech company committed to advancing financial inclusion through technology. He has represented the private sector at the United Nations SIDS Global Business Network Forum, served as the sole private sector representative on the Central Bank of Trinidad and Tobago's cryptocurrency panel, and spoken at the UN Headquarters on open source technology and emerging markets. Under his leadership, Wam became one of the first companies authorized by the Central Bank of Trinidad and Tobago to issue electronic money.
Expertise
Credentials
- •Sole Private Sector Representative - CBTT Cryptocurrency Panel
- •Speaker - UN SIDS Global Business Network Forum
- •Speaker - UN Headquarters Multi-Stakeholder Partnership Dialogue 2024
Related Articles
7 Security Features That Keep Your Wam Wallet Safe
From end-to-end encryption to biometric login, here are the security measures that protect your money and personal data on Wam.
How to Set Up Wam for Your Business in 5 Minutes
A step-by-step guide to getting your business on Wam — from signup to accepting your first payment. No technical expertise required.
The Rise of Cashless Payments in the Caribbean
How digital payment platforms are transforming commerce across Trinidad and Tobago and the wider Caribbean — and what it means for businesses and consumers.